readers as customers

When you write, do you consider those people who will consume your books and eBooks as readers? “Of course, I do”, I hear you say. “They are my readers”. I won’t argue with you, at all. However, one thing I would add, particularly if you are on a self-publishing journey is that your readers are also your customers. It is your books and eBooks that you will be selling to … [Read more...] about How to Treat Your Readers like Valued Customers